Privacy Policy

Effective Date: 11/24/2025
Last Updated: 1/20/2026

1. Introduction

Ming King and Associates (“MKA Connections”, “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through SMS/text messaging, our website, and related communication channels.

By using our SMS services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, phone number, address, and any information you voluntarily provide via SMS or our website.
  • Message Content: The content of messages you send or receive as part of our SMS communications.
  • Technical Information: Date, time, and delivery status of messages for compliance and support.

We do not collect or store payment details or sensitive personal data through SMS.

3. How We Use Your Information

We use your information to:

  • Send you SMS messages that you have opted in to receive.
  • Provide customer service, appointment reminders, or updates related to our products and services.
  • Respond to your inquiries.
  • Maintain compliance with telecom regulations and applicable laws.

We will never sell, rent, or share your mobile information with third parties for marketing or promotional purposes.

4. SMS Consent and Opt-In

By providing your mobile number and opting in (for example, by signing up on our website, completing a form, or texting a keyword to our number), you consent to receive text messages from MKA Connections.

Message frequency varies. Standard message and data rates may apply.

5. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message.
After you send “STOP,” you will receive a one-time confirmation message. No further messages will be sent unless you opt back in.

If you need help, reply HELP or contact us using the details below.

6. Data Retention and Security

We retain SMS data only as long as necessary to fulfill the purposes described above or as required by law.
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

7. Third-Party Service Providers

We may use trusted third-party service providers (such as Microsoft Teams or telecom carriers) to deliver SMS messages on our behalf.
These providers are bound by confidentiality and data-protection agreements and may only use your information as necessary to perform the services for us. Mobile opt-in information will not be shared with third parties for marketing purposes.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email below.

9. Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact:

MKA Connections
19355 Janacek Court, Unit A, Brookfield, WI 53045
United States

Phone: 262-923-7600

Email: info@mkaconnections.com